Refund policy

We truly hope you love every piece you order from us.  If your order arrives damaged or incorrect, please reach out within 3 days of delivery.

Please inspect your order immediately upon receipt. We are not responsible for damaged or defective items past our 14 day return policy. If you have received a damaged or defective item please PM us on Facebook with pictures of the defects immediately.

MAIL RETURN POLICY:

• We accept returns for store credit only on unwashed, unworn, and unaltered items with tags attached.  Items must be free of makeup, deodorant, perfume, smoke or pet hair.
• Returns must be postmarked within 14 days of receiving your order.
• FINAL SALE / CLEARANCE / SEASONAL items, headwear, earrings, and bodysuits / swimsuits cannot be returned or exchanged. 
• Original shipping fees are non-refundable.
  
• If you need to send something back, return shipping costs are the responsibility of the Customer.  We recommend using a trackable shipping service, as we are not responsible for lost or stolen packages.

IN STORE RETURNS:

• WE DO NOT OFFER REFUNDS.
• We gladly accept returns for Items that are unwashed, unworn, and have original tags attached. Items with odor, makeup, or pet hair will be rejected.
• Returns must be within 14 days of the original purchase date and a RECEIPT MUST BE PRESENT.
• Credit will be issued in the form of a gift certificate for the price the items were purchased at, credit will not be given for any shipping costs.
• All returns are subject to denial if they do not meet our return policy.
• All FINAL SALE / CLEARANCE / SEASONAL items, headwear, earrings, and bodysuits are final sale. No exceptions, no exchanges.
• If your return does not meet our guidelines, the return is subject to denial or a restocking fee.

 

Please inspect your order immediately upon receipt.  The dropship policy states that if anything is wrong with the item, the Customer will need to notify RLee’s Emporium in 3 calendar days of receiving the item with the reason for wanting it returned.  Return shipping labels will be emailed to the Customer and will need to be shipped back within 7 days of receiving the label.  Returns will only be accepted via the provided shipping return label.

• Returned items must be unworn, unaltered, and in its original packaging with tags still attached.

• Returned items must be sent in with the shipping label provided by RLee’s. Any other

methods of return will NOT be accepted.